Where is my order?

× Important notice for all orders
Due to the global shortage of some materials, all of our shipments are suffering delays. Please, we ask you to be patient, as we're working as fast as we can to dispatch pending orders. Remember: our Display Frames are made to order and some parts are completely handcrafted. You can check your order status here.

Where is my order?

22 Apr, 2021 5441 Orders

IMPORTANT: Remember that all our products are made to order. We don't have Display Frames in stock.

Before contacting us, read this information about → Manufacturing times.

Once you have placed an order you'll receive an email. Check that your personal data and address is correct.

Enter into Your account and log in. Select the option "My orders". From here you'll be able to see the status of your order.

Order status timeline

Make sure that you are logged in with the same email that you used to place your order.

If you have not created an account yet, request the activation of your account.

 

If you need more information or any further assistance with your order, you can ask for it entering the order number here.

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